In order to better serve our clients, Client Profiles routinely conducts surveys to help us determine what steps we can take to keep our clients fully satisfied with our products and services.
Please answer the questions below to take part in our client survey. Once you have submitted your answers, you will be automatically entered to win a $500 Visa gift card from Client Profiles.
Thank you for participating!
(All responses will be kept fully confidential)
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| Name* |
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| Firm* |
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| Email* |
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| Phone* |
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| Please answer the following survey questions: |
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Overall, how satisfied are you with Client Profiles? |
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Based on your experiences, how likely are you to purchase additional software or services from Client Profiles in the future? |
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How likely would you be to recommend Client Profiles Case
and Financial Management to a colleague? |
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On a scale of 1 to 5, with 5 being Excellent and 1 being Poor, how would you rate Client Profiles on the following attributes? |
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On a scale of 1 to 5, with 5 being Excellent and 1 being Poor, how would you rate your satisfaction with the following support areas? |
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When did you last have contact with Client Profiles? |
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Over 1 year ago
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On a scale of 1 to 5, with 5 being Excellent and 1 being Poor, how would you rate the functionality of the following Client Profiles modules? |
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Overall, how familiar are you with the current suite of Client Profiles products and the most up-to-date versions of those products? |
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Individually, how familiar are you with the following Client Profiles products and what is offered by their most current versions? |
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| Case Management ver. 8.5 |
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| Financial Management ver. 11 |
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| CRM4Legal for Microsoft CRM |
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| eRouter by Client Profiles (Document Scanning and Routing) |
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Any additional comments you'd like to make:
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Thank you for your time! |